Hotel Cancellation / Refund Policy Cancellation Policy

Cancellations made before 7 days prior to the date of arrival will incur a 5% charge. after this time we charge you 100% of room rate as cancellation fee

Note

a. 12% GST as applicable.
b. Check in time After 3 PM
c. Checkout Time Before 12 AM
d. We will charge 10% of total booking amount as cancellation charges before 24 hrs booking time.
e. We will charge 50% of total booking amount as cancellation charges within 24 hrs booking time.
f. All bookings will be confirmed subject to advance payment.
g. There are no refunds for early check outs and “no shows”. If the number of guests on your reservation is reduced once the reservation is paid it is up to the hotel to determine applicable refunds or penalties.

Refund Policy

When you cancel a booking and are entitled to a refund then we will instruct the refund right away. The processing will take between 2-4 weeks until the whole amount shows back on your credit card statement. Reasons for this are the billing cycle of your credit card company and processing time of the bank. The refund amount depends on numerous factors such as Srijan Seva Sadan’s cancellation policy, time of cancellation and processing fees. For more details see cancellation policy above.
In case a reservation that you make is not confirmed, we will not charge you anything on your credit card and release the whole amount that was held on it immediately. Now after we do this, it will still take a maximum of 2-4 weeks for the bank to process this and for the money to show back on your credit card.